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What If I Need to Cancel My Reservation?

Any cancellation and refund will be determined by the following Cancellation Policy:

5 Days’ Notice or More – Free cancellation and refund of all fees if DestinationBnB is notified by email by 5 days before their designated check-in time.

Fewer Than 5 Days’ Notice – Cancellations with fewer than 5-days’ notice before Guest check-in time will receive a full refund, less one night’s stay and the service fee (10%) of the total booking and cleaning fee.

If Guest Decides to Leave Early – No refund will be given unless otherwise arranged with the Host. If the Guest has an emergency or perceives a cleanliness issue, the Guest should contact us and we will work to resolve the issue to the best of our ability. If you are not sure what to do in a particular circumstance, please call us at 866-265-0995 and you will be connected with a live agent. We are a small company and committed to your vacationing better with us.